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docs: present the omnichannel architecture - #419

Merged
setkyar merged 1 commit into
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docs/omnichannel-readme
Oct 7, 2026
Merged

setkyar merged 1 commit into
mainfrom
docs/omnichannel-readme

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@setkyar

@setkyar setkyar commented Oct 7, 2026

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Summary

  • reposition WATeamInbox as an omnichannel team inbox
  • clearly separate currently supported WhatsApp linked-device and Telegram Bot providers from planned integrations
  • redraw the README architecture around the channel-neutral spine and provider adapters
  • update the technical overview, repository map, limitations, local Telegram guidance, and security notes

Current vs planned

Available today:

  • WhatsApp linked device
  • Telegram Bot API

Architectural direction, explicitly marked as planned:

  • WhatsApp Cloud API
  • email
  • Messenger
  • Instagram

Validation

  • git diff --check
  • Markdown fence balance check
  • README Mermaid architecture rendered successfully with Mermaid CLI
  • relative documentation links checked against the repository

@setkyar
setkyar merged commit de86083 into main Oct 7, 2026
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@setkyar
setkyar deleted the docs/omnichannel-readme branch October 7, 2026 08:39
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