docs: automatic ticketing for flaky tests - #304
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New Automatic ticketing page covering the ticket automation settings (auto-create on flaky/broken, auto-close on healthy, reopen behavior and window, close/reopen target statuses) and lifecycle behavior. Cross-linked from the ticketing index and both provider pages; webhook ticket-creation pages gain an FYI recommending the built-in automation for Linear/Jira.
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acatxnamedvirtue
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July 31, 2026 16:58
TylerJang27
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Jul 31, 2026
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Amazing! A few important callouts
Co-authored-by: Tyler Jang <[email protected]>
Co-authored-by: Tyler Jang <[email protected]>
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Docs PR opened: #305 Added a changelog entry announcing automatic ticketing for flaky and broken tests via the Linear and Jira integrations. |
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Fixes TRUNK-18925
Summary
Documentation for the new auto-ticket feature (trunk2 TRD
docs/trd/auto-ticket-creation.md, TRUNK-18790).New page —
flaky-tests/management/ticketing/automatic-ticketing.mdx:Updated pages:
docs.json: new page added to the Ticketing nav groupmint broken-linkspasses.Draft until rollout: the feature is currently dark (LD kill switch / dogfooding). Merge when settings become customer-visible. Screenshots of the Ticket automation settings section should be added before merge.