📘 Read the product case study on Notion — problem, key decisions, what was cut and how I'd measure it.
Live demo: pryank18.github.io/dispatch-os · Docs: PRD · BRD · MRD · Spec · More work: Notion portfolio
Dispatch OS is an ordering, credit, and stock platform for FMCG distributors and wholesalers — giving each distributor their own retailer-facing ordering platform in place of phone calls, voice notes, and WhatsApp threads.
https://pryank18.github.io/dispatch-os/
- Case-based catalog — retailers browse and order in units, cases, or bulk lots, with MOQs enforced automatically at checkout
- Credit limits & aging — a credit line per retailer; orders that would breach it are blocked before they're placed, not after
- Two delivery lanes — instant restock from the nearest warehouse, or standard route delivery on a regular schedule
- One dashboard — live GMV, order queue, stock levels, and credit exposure, replacing manual month-end reconciliation
- Multi-warehouse — several dark stores or depots under one account, each with its own stock and delivery radius
- Retailer self-serve — retailers can order any time, without waiting on a salesman's visit
- Block credit breaches at checkout, not after. Today bad debt surfaces when a cheque bounces. Enforcing the limit at order time turns a collections problem into a rule.
- Cases and MOQs as the default unit. Retailers reorder in cases, so the catalog, pricing, and checkout are built around that rather than single units.
- Two delivery lanes. Instant restock from the nearest warehouse sits beside scheduled route delivery, because urgent and routine orders have different cost and speed trade-offs.
- Record payments, don't process them. Payment gateway, route optimization, and retailer-side inventory are out of v1 to keep the first release about ordering and credit.
How I'd measure it: orders lost to mis-heard voice notes and stockouts, bad debt as a share of the credit book, and hours spent on month-end reconciliation. Pricing tiers (Starter / Growth / Scale) are already defined for go-to-market.
Built by Pryank Wadhera. Product scope, requirements (see docs/), and QA are mine.
Live — built as a self-directed product project, informed by direct field experience in distribution and logistics operations.