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2 changes: 1 addition & 1 deletion assistant/configure.mdx
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Expand Up @@ -31,7 +31,7 @@
<Tip>
If you prefer to route support questions to your existing support channels instead, disable the **Contact form** in the Response Handling section.

When you disable the contact form, the assistant directs users to your support email address in plain text instead of showing the in-chat form. Sales questions still use the in-chat form when a sales email is configured.

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In general, use active voice instead of passive voice ('is configured').
</Tip>

## Deflect to a support link
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## Manage billing

The assistant runs on credits. Each assistant message consumes credits, where a message is any user interaction with the assistant that receives a response. See [Credit pricing](/credits) for more information.
The assistant runs on credits. Each question the assistant answers costs 25 credits. If the assistant can't find an answer in your docs and says so, the message costs nothing. See [Credit pricing](/credits) for more information.

On Enterprise plans, you can [bring your own model](/ai/bring-your-own-model) to run the assistant on your own LLM provider and API key, which meters usage at a reduced credit rate.

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2 changes: 1 addition & 1 deletion automations/index.mdx
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Expand Up @@ -50,7 +50,7 @@ When an automation opens or updates a pull request, Mintlify adds context direct

## Usage limits

Automation runs count toward your credit usage. The credits a single run consumes depend on the size of the task: how much content the agent reads, how many files it changes, and how long the run takes. Larger context repositories and broader prompts use more credits than narrowly scoped ones.
Automation runs count toward your credit usage. Each run that updates your docs costs 250 credits, regardless of how much content the agent reads or how many files it changes. Runs that find nothing to update cost nothing. See [Credit pricing](/credits) for more information.

See your credit usage, set overages, and manage your credit package on the [Usage](https://app.mintlify.com/settings/organization/usage) page of your dashboard.

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2 changes: 1 addition & 1 deletion automations/manage.mdx
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Expand Up @@ -124,7 +124,7 @@ You can trigger an automation on demand without waiting for its next scheduled o
3. Click the run button (**Test run** or **Run now**, depending on the automation).
4. Select the run scope.
- **Since a date**: Reviews changes from the selected date through the current time. The date defaults to the automation's last run, or seven days ago if it has never run.
- **Everything**: Reviews the entire site or repository history. This scope usually takes longer and uses significantly more credits than a targeted run.
- **Everything**: Reviews the entire site or repository history. This scope usually takes longer than a targeted run.
- **Specific pull request**: Limits the run to one pull request in a selected repository.
5. Click **Run now**.

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48 changes: 37 additions & 11 deletions credits.mdx
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@@ -1,10 +1,10 @@
---
title: "Credit pricing"
description: "Understand how your organization's credit balance works, what consumes credits, and how Mintlify bills credit add-ons, overages, and rollovers."
description: "Learn the fixed credit price of each AI action, how your organization's shared credit balance works, and how Mintlify bills credit add-ons, overages, and rollovers."
keywords: ["credits", "billing", "pricing", "organization", "assistant", "agent", "automations", "add-ons", "overages", "rollovers", "usage", "export", "CSV", "activity log"]
---

Mintlify's AI features run on credits. Your organization has one monthly credit balance, shared by every deployment and everyone on your team. Manage it on the [Usage](https://app.mintlify.com/settings/organization/usage) page in your dashboard.
Mintlify's AI features run on credits. Every action has a fixed credit price, and you pay only when an action produces a result. Your organization has one monthly credit balance, shared by every deployment and everyone on your team. Manage it on the [Usage](https://app.mintlify.com/settings/organization/usage) page in your dashboard.

## Your shared balance

Expand All @@ -24,15 +24,36 @@ Individual deployments have their own overage settings, so you can configure dif

## What uses credits

Your credit balance powers the assistant, agent, and automations.
Every AI action has a fixed credit price. Actions that produce nothing cost nothing.

The assistant uses credits for each interaction with a user.
| Action | Credits |
|:-------|:--------|
| Assistant answers a question | 25 |
| Assistant can't answer a question | 0 |
| Automation updates your docs | 250 |
| Automation finds nothing to update | 0 |

The agent uses credits for each run you invoke.
The price is the same regardless of how much content the agent reads, how many passes it takes, or how long the action runs.

Automations use credits each time they run, whether you run them on a schedule, on a trigger, or manually.
### Assistant answers

Runs use different amounts of credits depending on the task size and context used. The cost depends on how much content the agent reads, how many files it changes, and how long the run takes.
An answer is a response that addresses the user's question. Each answer costs 25 credits, whether the question comes from your docs site, the [widget](/assistant/widget), or the [assistant API](/api/assistant/create-assistant-message-v2).

If the assistant can't find an answer in your docs and says so, the message costs nothing.

### Automation updates

An update is a run that changes your docs, either by opening or updating a pull request or by committing directly to your repository, depending on the automation's [update mode](/guides/use-automations#update-mode). Each update costs 250 credits, whether the run starts on a schedule, on a trigger, manually, or through the API. A run that changes several pages is still one update.

A run that reviews your repository and finds nothing to update costs nothing. Runs that fail also cost nothing.

### Editor agent and Slack agent

Pro and Enterprise plans include the [editor agent](/editor/agent) and the [agent in Slack](/agent/slack). Using them doesn't consume credits.

<Note>
Before September 4, 2026, credit costs varied with the tokens each run used. Fixed prices apply automatically to every action from that date. Your plan, its included credits, and the price per credit stay the same.
</Note>

## Plan availability

Expand Down Expand Up @@ -82,9 +103,14 @@ Up to 50% of unused credits carry forward to the next month, so the most your or

## Estimate your usage

Credit costs vary by task. View the [Usage](https://app.mintlify.com/settings/organization/usage) page in your dashboard to see how your deployment uses credits.
Because every action has a fixed price, you can project usage from volume alone:

- Multiply the number of questions you expect the assistant to answer each month by 25.
- Multiply the number of automation runs you expect to update your docs each month by 250.

For example, an organization whose assistant answers 200 questions and whose automations make 12 updates in a month uses 8,000 credits, which fits within a single Pro plan's 10,000 monthly credits.

The **Activity log** section lists the credits consumed by each event. Multiply the cost of a typical event by your expected monthly volume to project what your organization needs.
The **Activity log** section of the [Usage](https://app.mintlify.com/settings/organization/usage) page lists each action and the credits it consumed, so you can check your projection against real usage.

## Export usage activity

Expand All @@ -101,12 +127,12 @@ The exported CSV includes the date, product, and credits consumed for each event

### Run automations on a schedule

SEO audits, writing style checks, and broken link detection don't need to run on every code change. A daily or weekly schedule lowers credit consumption because the agent batches work across multiple changes in a single run. The tradeoff is a delay between when content changes and when the automation acts on it.
SEO audits, writing style checks, and broken link detection don't need to run on every code change. A daily or weekly schedule batches multiple changes into a single update, so you pay 250 credits once instead of once per change. Runs that find nothing to update are free, so a schedule that runs more often than your content changes doesn't cost extra. The tradeoff is a delay between when content changes and when the automation acts on it.

### Bring your own model

On Enterprise plans, you can supply your own LLM provider API key and choose the model behind the assistant, agent, and automations. Mintlify meters usage at a reduced credit rate, and your provider bills you directly for inference. You configure models per deployment, not for an entire organization. See [Bring your own model](/ai/bring-your-own-model) for more information.

### Find what's consuming your credits

The [Usage](https://app.mintlify.com/settings/organization/usage) page breaks usage down by feature category. If one automation costs more than you expect, review its trigger frequency and any custom instructions that widen its scope.
The [Usage](https://app.mintlify.com/settings/organization/usage) page breaks usage down by feature category. If one automation makes more updates than you expect, review its trigger frequency and any custom instructions that widen its scope.
2 changes: 1 addition & 1 deletion editor/collaborate.mdx
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<img src="/images/editor/comment-dark.png" alt="The comment button in the floating toolbar above selected text in the editor." className="hidden dark:block" />
</Frame>

React to a comment to acknowledge it without replying. Hover over a comment, click the **Add reaction** button, and choose an emoji. Search the picker to find a specific emoji. Click an existing reaction to add or remove yours. Hover over a reaction to see who reacted. Reacting to someone else's comment notifies the comment's author.

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Did you really mean 'else's'?

All [roles](/dashboard/roles) can comment and reply, including viewers. Only editors and admins can resolve threads. Resolving a thread removes it from the sidebar and clears the highlight from the page.

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The agent runs read-only when replying to comments. It can search your docs, read pages, fetch web content, and load skills, but it cannot edit content, create suggestions, or publish. To make changes, open the [editor agent](/editor/agent) directly.

Mentions work on private pages for members who already have access. Each reply counts toward your editor agent usage.
Mentions work on private pages for members who already have access.

## Real-time editing

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4 changes: 2 additions & 2 deletions guides/use-automations.mdx
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Expand Up @@ -94,9 +94,9 @@ Decide how much review you want before changes go live.

## Control credit usage

Every automation run consumes credits. Costs vary with how much content the agent reads, how many files it changes, and how long the run takes. Complex runs that update many pages cost more. To see how many credits your automations use, check the activity log on the [Usage](https://app.mintlify.com/settings/organization/usage) page.
Every automation run that updates your docs costs 250 credits, no matter how much content the agent reads or how many pages it changes. Runs that find nothing to update cost nothing. To see how many credits your automations use, check the activity log on the [Usage](https://app.mintlify.com/settings/organization/usage) page.

Scheduling cron jobs to run at specific times gives you more precise control over credit usage. For example, run an automation once a day or once a week to know exactly how many pull requests it creates per month. Push-triggered automations can vary more from month to month because they depend on how often content or code changes.
Scheduling cron jobs to run at specific times gives you more precise control over credit usage. For example, run an automation once a day or once a week to cap how many updates it can make per month, and batch several source changes into one update instead of paying for each separately. Push-triggered automations can vary more from month to month because they depend on how often content or code changes.

## Review and improve automation results

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