Update from support feedback: custom domain topology and subpath verification - #7255
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Update from support feedback: custom domain topology and subpath verification#7255mintlify[bot] wants to merge 2 commits into
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Summary
Two support threads needed human help because the docs don't state that a custom domain connects to exactly one deployment, or that the verification
TXTrecords shown in the dashboard stay unverified (harmlessly) when a customer's own reverse proxy serves the docs subpath. This adds two help center articles covering those questions, short cross-linking notes on the custom domain and subpath pages, and mirrored translations.Changes
customize/custom-domainanddeploy/docs-subpathlinking to both articles; corrected the claim that the dashboard hides DNS records for subpath setups.es.json/fr.json/zh.jsonnavigation entries).Support context
Note
Low Risk
Documentation-only changes with no application code, auth, or deployment logic affected.
Overview
Adds documentation driven by support gaps around one custom domain per deployment and harmless unverified dashboard TXT records when docs are served at a subpath via a customer reverse proxy.
Two new Help Center articles (English plus es, fr, zh): one explains that a domain maps to a single deployment and outlines path-based consolidation vs. per-product subdomains (including multi-repo and consolidation steps); the other explains why
_cf-custom-hostname/_acme-challengeTXT records never verify when traffic does not route through Mintlify’sCNAME, and that skipping dashboard DNS in favor of the proxy is correct.customize/custom-domainanddeploy/docs-subpathgain cross-links and clearer subpath guidance: use provider reverse-proxy guides instead of the MintlifyCNAME, and expect verification TXT to remain unverified. The prior implication that the dashboard swaps DNS for proxy guides is corrected. Help Center nav entries are added indocs.jsonand locale JSON files.Reviewed by Cursor Bugbot for commit 2bbe14c. Bugbot is set up for automated code reviews on this repo. Configure here.