Create a mock local zendesk server for local ticket create flow testing - #8448
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jdolle wants to merge 4 commits into
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Create a mock local zendesk server for local ticket create flow testing#8448jdolle wants to merge 4 commits into
jdolle wants to merge 4 commits into
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🐋 This PR was built and pushed to the following Docker images: Targets: Platforms: Image Tags: |
n1ru4l
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Sep 9, 2026
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| ZENDESK_SUBDOMAIN: zod.string(), | ||
| ZENDESK_BASE_URL: emptyString(zod.string().optional()), |
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Why not simply remove the ZENDESK_SUBDOMAIN option in favor of ZENDESK_BASE_URL? I don't see a need to keep backwards compat here as this is not really an option that self-hosters use.
Also the ${this.config.baseUrl}/${this.config.subdomain} concat is a bit weird to me.
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Adjusted. We'll need to add zendesk:baseUrl=https://theguild.zendesk.com to our pulumi config before deploying.
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Added a comment. Not a blocker
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Background
Currently, we have no good way of running or verifying the zendesk ticket creation flow locally. Sandbox environments in zendesk require significantly more $$ and we only very rarely modify this flow.
We needed a way to run our development server and easily view and modify this page like any other page in our app.
Description
Adds unit tests for the support-manager to ensure requirements are met, and adds a mock instance for local development testing.
During local testing, the mock data captured (via
curl -s -X PUT 'http://localhost:3043/mockserver/retrieve?type=REQUESTS' | jq) was:[ { "body": { "contentType": "application/json", "type": "JSON", "json": { "organization": { "name": "sadasfasdfasd (47587f20-3011-4f59-a585-38d67f8a94fd)", "external_id": "47587f20-3011-4f59-a585-38d67f8a94fd" } }, "rawBytes": "eyJvcmdhbml6YXRpb24iOnsibmFtZSI6InNhZGFzZmFzZGZhc2QgKDQ3NTg3ZjIwLTMwMTEtNGY1OS1hNTg1LTM4ZDY3ZjhhOTRmZCkiLCJleHRlcm5hbF9pZCI6IjQ3NTg3ZjIwLTMwMTEtNGY1OS1hNTg1LTM4ZDY3ZjhhOTRmZCJ9fQ==" }, "headers": { "authorization": [ "Basic bW9jazptb2Nr" ], "content-length": [ "133" ], "idempotency-key": [ "47587f20-3011-4f59-a585-38d67f8a94fd" ], "Connection": [ "keep-alive" ], "content-type": [ "application/json" ], "Host": [ "localhost:3043" ], "accept-encoding": [ "gzip, deflate, br" ], "user-agent": [ "" ], "accept": [ "application/json" ] }, "keepAlive": true, "method": "POST", "path": "/local/api/v2/organizations", "secure": false }, { "headers": { "authorization": [ "Basic bW9jazptb2Nr" ], "content-length": [ "0" ], "Connection": [ "keep-alive" ], "Host": [ "localhost:3043" ], "accept-encoding": [ "gzip, deflate, br" ], "user-agent": [ "" ], "accept": [ "application/json" ] }, "keepAlive": true, "method": "GET", "path": "/local/api/v2/organizations/1000/tickets", "queryStringParameters": { "sort": [ "-updated_at" ], "page[size]": [ "100" ] }, "secure": false }, { "headers": { "authorization": [ "Basic bW9jazptb2Nr" ], "content-length": [ "0" ], "Connection": [ "keep-alive" ], "Host": [ "localhost:3043" ], "accept-encoding": [ "gzip, deflate, br" ], "user-agent": [ "" ], "accept": [ "application/json" ] }, "keepAlive": true, "method": "GET", "path": "/local/api/v2/users/search", "queryStringParameters": { "query": [ "[email protected]" ] }, "secure": false }, { "body": { "contentType": "application/json", "type": "JSON", "json": { "user": { "name": "asdf asdf", "email": "[email protected]", "external_id": "010a5acb-1b38-46c9-a98e-eb52f4a17970", "identities": [ { "type": "foreign", "value": "[email protected]" } ], "role": "end-user", "verified": true }, "skip_verify_email": true }, "rawBytes": "eyJ1c2VyIjp7Im5hbWUiOiJhc2RmIGFzZGYiLCJlbWFpbCI6ImRvb0Bhc2RmLmNvbSIsImV4dGVybmFsX2lkIjoiMDEwYTVhY2ItMWIzOC00NmM5LWE5OGUtZWI1MmY0YTE3OTcwIiwiaWRlbnRpdGllcyI6W3sidHlwZSI6ImZvcmVpZ24iLCJ2YWx1ZSI6ImRvb0Bhc2RmLmNvbSJ9XSwicm9sZSI6ImVuZC11c2VyIiwidmVyaWZpZWQiOnRydWV9LCJza2lwX3ZlcmlmeV9lbWFpbCI6dHJ1ZX0=" }, "headers": { "authorization": [ "Basic bW9jazptb2Nr" ], "content-length": [ "221" ], "idempotency-key": [ "010a5acb-1b38-46c9-a98e-eb52f4a17970" ], "Connection": [ "keep-alive" ], "content-type": [ "application/json" ], "Host": [ "localhost:3043" ], "accept-encoding": [ "gzip, deflate, br" ], "user-agent": [ "" ], "accept": [ "application/json" ] }, "keepAlive": true, "method": "POST", "path": "/local/api/v2/users", "secure": false }, { "body": { "contentType": "application/json", "type": "JSON", "json": { "organization_membership": { "user_id": 2000, "organization_id": 1000 } }, "rawBytes": "eyJvcmdhbml6YXRpb25fbWVtYmVyc2hpcCI6eyJ1c2VyX2lkIjoyMDAwLCJvcmdhbml6YXRpb25faWQiOjEwMDB9fQ==" }, "headers": { "authorization": [ "Basic bW9jazptb2Nr" ], "content-length": [ "67" ], "idempotency-key": [ "010a5acb-1b38-46c9-a98e-eb52f4a17970|v2" ], "Connection": [ "keep-alive" ], "content-type": [ "application/json" ], "Host": [ "localhost:3043" ], "accept-encoding": [ "gzip, deflate, br" ], "user-agent": [ "" ], "accept": [ "application/json" ] }, "keepAlive": true, "method": "POST", "path": "/local/api/v2/organization_memberships", "secure": false }, { "body": { "contentType": "application/json", "type": "JSON", "json": { "ticket": { "organization_id": 1000, "submitter_id": 2000, "requester_id": 2000, "comment": { "body": "asdfasdasfa" }, "priority": "normal", "subject": "Test!", "custom_fields": [ { "id": 18185379454865, "value": "hobby_customer" } ] } }, "rawBytes": "eyJ0aWNrZXQiOnsib3JnYW5pemF0aW9uX2lkIjoxMDAwLCJzdWJtaXR0ZXJfaWQiOjIwMDAsInJlcXVlc3Rlcl9pZCI6MjAwMCwiY29tbWVudCI6eyJib2R5IjoiYXNkZmFzZGFzZmEifSwicHJpb3JpdHkiOiJub3JtYWwiLCJzdWJqZWN0IjoiVGVzdCEiLCJjdXN0b21fZmllbGRzIjpbeyJpZCI6MTgxODUzNzk0NTQ4NjUsInZhbHVlIjoiaG9iYnlfY3VzdG9tZXIifV19fQ==" }, "headers": { "authorization": [ "Basic bW9jazptb2Nr" ], "content-length": [ "211" ], "idempotency-key": [ "e7a4a48464b182f577374815de31ddb07dc0e6b96bc55fe63f9e7231a2838de0" ], "Connection": [ "keep-alive" ], "content-type": [ "application/json" ], "Host": [ "localhost:3043" ], "accept-encoding": [ "gzip, deflate, br" ], "user-agent": [ "" ], "accept": [ "application/json" ] }, "keepAlive": true, "method": "POST", "path": "/local/api/v2/tickets", "secure": false }, { "headers": { "authorization": [ "Basic bW9jazptb2Nr" ], "content-length": [ "0" ], "Connection": [ "keep-alive" ], "Host": [ "localhost:3043" ], "accept-encoding": [ "gzip, deflate, br" ], "user-agent": [ "" ], "accept": [ "application/json" ] }, "keepAlive": true, "method": "GET", "path": "/local/api/v2/organizations/1000/tickets", "queryStringParameters": { "sort": [ "-updated_at" ], "page[size]": [ "100" ] }, "secure": false } ]Checklist