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arthurcfranklin/README.md

Arthur Franklin

IT Support Technician · Infrastructure · Automation

Rio de Janeiro, Brazil  ·  GMT-3

LinkedIn Portfolio Email


About

I work in IT support and infrastructure, with hands-on experience in user support, troubleshooting, monitoring, virtualization, networking, and operational documentation.

My day-to-day work involves Windows and Linux environments, infrastructure monitoring with Zabbix, Grafana and The Dude, virtualization with Proxmox VE, incident analysis, and support for systems and network services.

Alongside infrastructure operations, I develop tools and automation with Python and web technologies to reduce repetitive work, organize technical processes, and solve practical problems found in IT environments.

My current focus is progressing toward infrastructure and advanced technical support roles while strengthening my knowledge of Linux administration, monitoring, networking, virtualization, and automation.


Tech Stack

Systems & Productivity

Windows Linux Microsoft 365 LibreOffice WPS Office ONLYOFFICE

Infrastructure & Monitoring

Proxmox VE Zabbix Grafana The Dude

Languages & Frameworks

Python JavaScript TypeScript FastAPI Flask SQLAlchemy

Data & Development Tools

MySQL SQLite Postman Git GitHub GitLab


Featured Projects

ForgeDocs — Local-first document processing suite

Local-first document processing suite for Windows, built with Python and CustomTkinter.

Focus: Python Windows Desktop Application Document Processing Privacy

View repository

LibraryFlow — Library management system

Web-based library management system built with FastAPI, SQLAlchemy and SQLite.

Focus: Python FastAPI SQLAlchemy SQLite Backend Development

View repository

InfraTracker — Infrastructure monitoring and asset management

IT infrastructure monitoring and asset management platform built with Python.

Focus: Python Infrastructure Monitoring Automation

View repository

Link Hub — Personal link hub

Lightweight personal link hub for portfolio, projects, professional profiles, and contact information.

Focus: HTML CSS Responsive Design Web Security

View repository


Professional Focus

My professional experience is currently centered on IT support and infrastructure operations, with particular interest in environments that combine systems administration, monitoring, networking, and automation.

Areas I work with and continue to develop include:

  • Windows and Linux troubleshooting;
  • infrastructure and service monitoring;
  • virtualization and virtual machine operations;
  • network and connectivity diagnostics;
  • incident analysis and operational support;
  • technical documentation and standardized procedures;
  • Python automation for operational tasks.

Education & Continuous Learning

I am currently pursuing a degree in Systems Analysis and Development, complementing my academic studies with hands-on infrastructure work, technical projects, and continuous training.

My current learning priorities include:

  • Linux administration;
  • infrastructure and network services;
  • monitoring and observability;
  • virtualization;
  • Python automation;
  • backend development.

Let's Connect

I'm always interested in exchanging knowledge about infrastructure, monitoring, automation, and software built for IT operations.

LinkedIn Email Portfolio

Pinned Loading

  1. forgedocs forgedocs Public

    Local-first document processing suite for Windows, built with Python and CustomTkinter.

    Python

  2. libraryflow libraryflow Public

    Web-based library management system built with FastAPI, SQLAlchemy and SQLite.

    HTML

  3. infratracker infratracker Public

    IT infrastructure monitoring and asset management platform built with Python.

    HTML

  4. link-hub link-hub Public

    Lightweight personal link hub for portfolio, projects, professional profiles, and contact.

    HTML