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[Due for payment 2026-11-03] Connections - Clicking on accounting opens More features when connection is establishing #104320

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Description

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Version Number: 9.5.13-3
Reproducible in staging?: Yes
Reproducible in production?: N/A - new feature, doesn't exist in prod
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #102265
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Mac 26.5 / Chrome
App Component: Workspace Settings

Action Performed:

Precondition:

  • Enable unifiedConnections beta.
  1. Go to staging.new.expensify.com
  2. Go to workspace settings > Connections.
  3. Connect to NetSuite.
  4. While NetSuite connection is establishing, create a new workspace.
  5. Go to Connections of the new workspace.
  6. Click any accounting (eg, Rillet).
  7. Go back to Connections.

Expected Result:

In Step 6, after clicking on accounting, setup modal will open.

Actual Result:

In Step 6, after clicking on accounting, app opens More features.
In Step 7, after returning to Connections, Connections page is loading.

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome Safari

Screenshots/Videos

Bug7289504_1792309501428.2.mp4

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Applause Internal Information
Exported by: Julia Ponikarchuk
Bug ID: 7289504

Issue OwnerCurrent Issue Owner: @mallenexpensify

Activity

  1. added
    DeployBlockerCashThis issue or pull request should block deployment
    BugSomething is broken. Auto assigns a BugZero manager.
    on Oct 18, 2026
  2. applause-bot commented on Oct 18, 2026

    @applause-bot
    Author

    While Applause doesn't embed attachments for this bug, here are the links for quick view:
    https://platform.applause.com/services/links/v1/external/1791408456451a2c57b678f7359cc8d3bf07e00a3a2f39467354a8ef7c5dc4fc

  3. melvin-bot commented on Oct 18, 2026

    @melvin-bot

    @lakchote recently merged #102265, but they are OOO right now, so I'll auto-assign someone else.

  4. melvin-bot commented on Oct 18, 2026

    @melvin-bot

    Triggered auto assignment to @mollfpr (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

  5. github-actions commented on Oct 18, 2026

    @github-actions
    Contributor

    👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

    1. Identify the pull request that introduced this issue and revert it.
    2. Find someone who can quickly fix the issue.
    3. Fix the issue yourself.
  6. melvin-bot commented on Oct 18, 2026

    @melvin-bot

    @lakchote @situchan you have been assigned to this deploy blocker because you reviewed the offending PR: #102265

  7. melvin-bot commented on Oct 18, 2026

    @melvin-bot

    @Krishna2323 you have been assigned to this deploy blocker because you authored the offending PR: #102265

  8. 5 remaining items

  9. changed the title [-]Connections - Clicking on accounting opens More features when connection is establishing[/-] [+][Due for payment 2026-11-03] Connections - Clicking on accounting opens More features when connection is establishing[/+] on Oct 27, 2026
  10. melvin-bot commented on Oct 27, 2026

    @melvin-bot

    @Krishna2323 / @situchan

    The solution for this issue has been 🚀 deployed to production 🚀 in version 9.5.23-3 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

    If no regressions arise, payment will be issued on 2026-11-03. 🎊

    The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the Contributor+ Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]. If no checklist is needed for this issue, you can click: [no checklist button]

  11. melvin-bot commented on Nov 2, 2026

    @melvin-bot

    Triggered auto assignment to @mallenexpensify (Awaiting Payment)

  12. melvin-bot commented on Nov 2, 2026

    @melvin-bot

    Payment Summary

    Resolving PRs:

    BugZero Checklist (@mallenexpensify)

    • I have confirmed assignees, roles, and Upwork contracts look correct
    • I have paid out Upwork contracts / manual NewDot requests
    • [BugZero Assignee] I have created a GH issue for creating/updating the regression test once above steps have been agreed upon
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