[Requires Insights Beta] Android - Account - Unable to open Account tab on the first two clicks

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Version Number: 9.5.13-1
Reproducible in staging?: Yes
Reproducible in production?: N/A - new feature, doesn't exist in prod
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #101339
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Samsung Galaxy S25 FE / Android 16
App Component: User Settings

Action Performed:

Precondition:

Enable insightsPage beta.

Launch Expensify app.
Go to Home.
Open Account from top right.

Expected Result:

Account page will open.

Actual Result:

Account page does not open on the first two clicks.
Account page cannot be opened in all tabs except Workspaces tab.

Workaround:

Unknown

Platforms:

Screenshots/Videos

To be added by Applause Leads

Bug7288275_1792167759444.Screen_Recording_20261017_002106_Expensify.mp4

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Applause Internal Information
Exported by: Chandana Kiran
Bug ID: 7288275

While Applause doesn't embed attachments for this bug, here are the links for quick view:
https://platform.applause.com/services/links/v1/external/47f24545b7e05a1c42bbbb186e22f4e5912ccc6c60a352ed44b5724edc08f78c

@grgia

@grgia recently merged #101339, but they are OOO right now, so I'll auto-assign someone else.

@NikkiWines

Triggered auto assignment to @NikkiWines (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

Identify the pull request that introduced this issue and revert it.
Find someone who can quickly fix the issue.
Fix the issue yourself.

@grgia

@grgia @ZhenjaHorbach you have been assigned to this deploy blocker because you reviewed the offending PR: #101339

@sumo-slonik

@sumo-slonik you have been assigned to this deploy blocker because you authored the offending PR: #101339

💬 A slack conversation has been started in #expensify-open-source

Beta feature
Can be demoted

Deploy Blocker Investigation

Causing PR: Add liquid glass bottom tab bar to iOS, Android and mWeb by sumo-slonik. I'm highly confident this PR is the cause. I'm less confident in the exact Android mechanism, because I haven't tested it on a device.

Recommendation: Demote and fix forward. Don't revert. The bug is gated behind the insightsPage beta and isn't in production. Account still opens after a few taps. #101339 is a ~90-file navigation rewrite, and [CP Staging] Fix liquid glass bottom tab bar issues builds on it. If anyone insists on a revert, revert both PRs together.

Same root cause, so one fix should cover all three issues:

Suggested fix (pick one):

Choose the hidden tab only after betas load, for example with isBetaEnabledOrUnknown. Then the native tab set never changes mid-session.
Remount Tabs.Host when the hidden tab changes, for example by keying it on that value.
On Android, keep the Account tab mounted and hide only its bar item.

Why #101339 is the cause

Before Add liquid glass bottom tab bar to iOS, Android and mWeb #101339, the bar was a JS tab bar, so the top-bar AccountAvatarButton opened a normal JS tab. Add liquid glass bottom tab bar to iOS, Android and mWeb #101339 replaced it with a native tab bar. With the Insights beta on, Account becomes a "hidden" tab that is drawn in JS on top of the native tabs:
- getTabWithoutBarItem.ts#L8-L10
- TabNavigator.native.tsx#L41-L48
The avatar just navigates to the Account route (AccountAvatarButton.tsx#L54-L61). Add liquid glass bottom tab bar to iOS, Android and mWeb #101339 didn't change this file. It changed what that navigation lands on.
The bottom-tabs patch does three things:
- It drops the hidden tab from the native tabs (#L67-L70).
- It keeps the native side pointed at the last visible tab while Account is focused (#L25-L29).
- It renders Account as a full-screen JS view next to the native container (#L95-L121).
The hidden tab is chosen with isBetaEnabled, which returns false while betas are still loading. So the bar can mount with Account as a real native tab, then switch to Insights once betas arrive:
- useNativeTabNavigator.ts#L50-L51
- usePermissions.ts#L26
Nothing else in the release touches the tab bar, the top bar, or beta logic.

Likely mechanism (not tested on a device)

At launch, Account mounts as a native tab. When betas load, Account becomes hidden.
[Requires Insights Beta] 101339 - Android - Account is displayed on bottom and top bar on insightbeta #104274 shows that Android never actually removes the old native Account tab. This looks like the same Fabric child-removal problem that [CP Staging] Fix liquid glass bottom tab bar issues #104238 worked around for re-keyed tabs.
The native tab state is now out of sync with JS. You tap the avatar and JS moves to Account. The native side then fires a tab-selected or selection-rejected event, which navigates JS straight back to the visible tab. Since [CP Staging] Fix liquid glass bottom tab bar issues #104238 (stable-native-tab-identity.patch#L29-L42), tabs are matched by route name.
Each bounce resyncs the native selection counter. That would explain why Account opens after a couple of taps.

I couldn't explain from the code why the Workspaces tab works. To confirm, capture Android logs after an avatar tap and look for tabSelectionRejected or tabSelected events.

Next Steps: Reply with @MelvinBot <your feedback> to refine this analysis.

view run

Demoting as requires beta

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[Requires Insights Beta] Android - Account - Unable to open Account tab on the first two clicks #104294

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[Requires Insights Beta] Android - Account - Unable to open Account tab on the first two clicks #104294

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Action Performed:

Expected Result:

Actual Result:

Workaround:

Platforms:

Screenshots/Videos

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applause-bot commented on Oct 17, 2026

melvin-bot commented on Oct 17, 2026

melvin-bot commented on Oct 17, 2026

github-actions commented on Oct 17, 2026

melvin-bot commented on Oct 17, 2026

melvin-bot commented on Oct 17, 2026

melvin-bot commented on Oct 17, 2026

ZhenjaHorbach commented on Oct 17, 2026

MelvinBot commented on Oct 17, 2026

Deploy Blocker Investigation

grgia commented on Oct 19, 2026

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