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[zerratar]

You might have noticed that some subtitles fails and gives you an error saying it failed to download after 3 tries.

This is most likely caused by the fact that it couldnt find anything but it can also be an error code returned from the server that is not properly handled or just an out right bug in SubSync.

Since I've got a limited time I can work on this project, I need your help! The moment you see the error message, could any of you guys post the video filenames so I can try and reproduce the issue? The more, the better! Let's get SubSync to work more reliably!

For anyone that posts to this issue, I thank you! You just helped to make SubSync even better!

[hellfirehd]

Synchronization of A Scanner Darkly 2006 Bluray-1080p.mkv failed with: Request to url: https://subscene.com/subtitles/release?q=A+Scanner+Darkly+2006+Bluray-1080p&r=true failed after 3 retries.
Synchronization of Game Night (2018).mkv failed with: Request to url: https://subscene.com/subtitles/release?q=Game+Night+(2018)&r=true failed after 3 retries.

[zerratar]

Thank you @hellfirehd for reporting this!

And sorry for my late reply. Vacation time and didn't had the opportunity to reply sooner. But I will get on with this! :-)

EDIT: I just checked that file and it should download just fine when it requests it using OpenSubtitles, what version of SubSync are you using? It should not need to go to subscene for downloading that subtitle. :)

[hellfirehd]

I just checkout from master and then build and run in Debug in VS. Was having too many problems with missing assemblies (SharpCompress.dll) in the release builds.

I've also been cleaning up my library, ensuring all files and folders are named as simply as possible. Basically media/<title> (<year>)/<title> (<year>).mkv, etc. It seems to have much less errors searching/downloading when doing this.