diff --git a/site/guide/templates/_create-document-templates.qmd b/site/guide/templates/_create-document-templates.qmd
index 7fc196b97..85b7f5f3f 100644
--- a/site/guide/templates/_create-document-templates.qmd
+++ b/site/guide/templates/_create-document-templates.qmd
@@ -48,6 +48,14 @@ b. Upload a **.pdf** file (drag and drop or choose a file), then click **Upload
 
 c. Track progress in **My Inbox**. When processing finishes, the outline is saved to the template (as a new version when applied).
 
+d. To cancel outline generation while it is still in progress — including an upload that appears stuck — click **Cancel** on the job in **My Inbox**.
+
+   ::: {.callout title="Cancelled outline generation is safe to retry."}
+   - Cancelling removes the uploaded PDF and leaves the template outline unchanged.
+   - Cancellation works even when the upload hasn't started processing yet — a stuck job is cancelled as soon as it is picked up.
+   - Cancelled jobs are shown as cancelled rather than failed in My Inbox.
+   :::
+
 You can also choose **Generate from PDF** later from the template outline actions when you want to regenerate structure from a PDF.
 
 :::
@@ -62,6 +70,6 @@ Create a new blank template for a document type, then build the outline manually
 2. Under {{< fa file >}} Documents, select **Templates**.
 3. Select the tab for the [document type](/guide/templates/managing-documents.qmd){target="_blank"} you want the template to belong to.
 4. Click **{{< fa plus >}} Create [Document Type] Template**, enter a unique **Template Name** and **Description**, then click **Create Template**.
-5. On the blank outline, choose **Build Outline Manually** or **Start Outline From PDF** (selectable-text PDFs only; structure-only outline; track progress in **My Inbox**).
+5. On the blank outline, choose **Build Outline Manually** or **Start Outline From PDF** (selectable-text PDFs only; structure-only outline; track progress in **My Inbox**, where you can also cancel outline generation that is still in progress).
 
 ::::