From b19adae3ff477ec82c06ef9ca763ef8137b1dfe7 Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Sat, 5 Sep 2026 08:46:59 +0000 Subject: [PATCH 1/2] docs: add help center page for agent IP allow list failures --- docs.json | 3 ++- es.json | 3 ++- ...-blocked-by-git-provider-ip-allow-list.mdx | 19 +++++++++++++++++++ fr.json | 3 ++- ...-blocked-by-git-provider-ip-allow-list.mdx | 19 +++++++++++++++++++ ...-blocked-by-git-provider-ip-allow-list.mdx | 19 +++++++++++++++++++ zh.json | 3 ++- ...-blocked-by-git-provider-ip-allow-list.mdx | 19 +++++++++++++++++++ 8 files changed, 84 insertions(+), 4 deletions(-) create mode 100644 es/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx create mode 100644 fr/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx create mode 100644 help-center/agent-blocked-by-git-provider-ip-allow-list.mdx create mode 100644 zh/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx diff --git a/docs.json b/docs.json index 1b0f3ed425..a1a58a9653 100644 --- a/docs.json +++ b/docs.json @@ -481,7 +481,8 @@ "help-center/preview-deployment-not-created-for-fork-branch", "help-center/branch-missing-from-editor-branch-list", "help-center/style-card-icons-with-custom-css", - "help-center/can-i-rename-my-deployment-or-organization" + "help-center/can-i-rename-my-deployment-or-organization", + "help-center/agent-blocked-by-git-provider-ip-allow-list" ] } ] diff --git a/es.json b/es.json index a5ee044a99..29b4bb73b0 100644 --- a/es.json +++ b/es.json @@ -459,7 +459,8 @@ "es/help-center/preview-deployment-not-created-for-fork-branch", "es/help-center/branch-missing-from-editor-branch-list", "es/help-center/style-card-icons-with-custom-css", - "es/help-center/can-i-rename-my-deployment-or-organization" + "es/help-center/can-i-rename-my-deployment-or-organization", + "es/help-center/agent-blocked-by-git-provider-ip-allow-list" ] } ] diff --git a/es/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx b/es/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx new file mode 100644 index 0000000000..8a41ad2f19 --- /dev/null +++ b/es/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx @@ -0,0 +1,19 @@ +--- +title: "Corregir ejecuciones del agente bloqueadas por una lista de IP permitidas" +description: "Resuelve los fallos de sesión del agente causados por una lista de IP permitidas de GitHub o GitLab enrutando tu deployment a través de la IP estática de Mintlify." +keywords: ["IP allow list", "lista de IP permitidas", "fallo de sesión del agente", "IP estática", "54.242.90.151", "clone failed"] +--- + +Si tu organización de GitHub o GitLab aplica una lista de IP permitidas, las ejecuciones del [agente](/es/agent) contra tus repositorios fallan con este error: + +> Your git provider rejected this operation because the repository owner has an IP allow list enabled. Contact Mintlify support to have this deployment routed through our static IP (54.242.90.151), then add that IP to your allow list. + +El agente clona tu repositorio y hace push desde la infraestructura en la nube de Mintlify. De forma predeterminada, este tráfico proviene de direcciones IP dinámicas. Tu lista de IP permitidas lo rechaza aunque la GitHub App de Mintlify tenga permiso para acceder al repositorio. + +## Corregir el error + +1. Escribe a support@mintlify.com y solicita que tu deployment se enrute a través de la IP estática de Mintlify. Incluye el subdominio de tu deployment. +2. Cuando el soporte de Mintlify confirme el cambio, agrega `54.242.90.151` a la lista de IP permitidas en la configuración de tu organización de GitHub o GitLab. +3. Vuelve a ejecutar el agente. + +Solo el tráfico git de tu deployment se enruta a través de la IP estática. Los demás deployments no se ven afectados. diff --git a/fr.json b/fr.json index 83788648a5..2332e0189c 100644 --- a/fr.json +++ b/fr.json @@ -459,7 +459,8 @@ "fr/help-center/preview-deployment-not-created-for-fork-branch", "fr/help-center/branch-missing-from-editor-branch-list", "fr/help-center/style-card-icons-with-custom-css", - "fr/help-center/can-i-rename-my-deployment-or-organization" + "fr/help-center/can-i-rename-my-deployment-or-organization", + "fr/help-center/agent-blocked-by-git-provider-ip-allow-list" ] } ] diff --git a/fr/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx b/fr/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx new file mode 100644 index 0000000000..2c803d2e6c --- /dev/null +++ b/fr/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx @@ -0,0 +1,19 @@ +--- +title: "Corriger les exécutions de l'agent bloquées par une liste d'adresses IP autorisées" +description: "Résolvez les échecs de session de l'agent causés par une liste d'adresses IP autorisées GitHub ou GitLab en routant votre déploiement via l'IP statique de Mintlify." +keywords: ["IP allow list", "liste d'adresses IP autorisées", "échec de session de l'agent", "IP statique", "54.242.90.151", "clone failed"] +--- + +Si votre organisation GitHub ou GitLab applique une liste d'adresses IP autorisées, les exécutions de l'[agent](/fr/agent) sur vos dépôts échouent avec cette erreur : + +> Your git provider rejected this operation because the repository owner has an IP allow list enabled. Contact Mintlify support to have this deployment routed through our static IP (54.242.90.151), then add that IP to your allow list. + +L'agent clone votre dépôt et y pousse des commits depuis l'infrastructure cloud de Mintlify. Par défaut, ce trafic provient d'adresses IP dynamiques. Votre liste d'adresses autorisées le rejette donc, même si l'application GitHub Mintlify a l'autorisation d'accéder au dépôt. + +## Corriger l'erreur + +1. Écrivez à support@mintlify.com pour demander que votre déploiement soit routé via l'IP statique de Mintlify. Indiquez le sous-domaine de votre déploiement. +2. Une fois le changement confirmé par le support Mintlify, ajoutez `54.242.90.151` à la liste d'adresses IP autorisées dans les paramètres de votre organisation GitHub ou GitLab. +3. Relancez l'exécution de l'agent. + +Seul le trafic git de votre déploiement est routé via l'IP statique. Les autres déploiements ne sont pas affectés. diff --git a/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx b/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx new file mode 100644 index 0000000000..0abe676f91 --- /dev/null +++ b/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx @@ -0,0 +1,19 @@ +--- +title: "Fix agent runs blocked by a git provider IP allow list" +description: "Resolve agent session failures caused by a GitHub or GitLab IP allow list by routing your deployment through the Mintlify static IP." +keywords: ["IP allow list", "agent session failed", "static IP", "54.242.90.151", "clone failed", "GitHub allow list"] +--- + +If your GitHub or GitLab organization enforces an IP allow list, [agent](/agent) runs against your repositories fail with this error: + +> Your git provider rejected this operation because the repository owner has an IP allow list enabled. Contact Mintlify support to have this deployment routed through our static IP (54.242.90.151), then add that IP to your allow list. + +The agent clones and pushes to your repository from Mintlify's cloud infrastructure. By default, this traffic comes from dynamic IP addresses, so your allow list rejects it even though the Mintlify GitHub App has permission to access the repository. + +## Fix the error + +1. Email support@mintlify.com and ask for your deployment to be routed through the Mintlify static IP. Include your deployment subdomain. +2. After Mintlify support confirms the change, add `54.242.90.151` to the IP allow list in your GitHub or GitLab organization settings. +3. Retry the agent run. + +Only git traffic for your deployment is routed through the static IP. Other deployments are unaffected. diff --git a/zh.json b/zh.json index 162465a0de..d00e6dc44d 100644 --- a/zh.json +++ b/zh.json @@ -459,7 +459,8 @@ "zh/help-center/preview-deployment-not-created-for-fork-branch", "zh/help-center/branch-missing-from-editor-branch-list", "zh/help-center/style-card-icons-with-custom-css", - "zh/help-center/can-i-rename-my-deployment-or-organization" + "zh/help-center/can-i-rename-my-deployment-or-organization", + "zh/help-center/agent-blocked-by-git-provider-ip-allow-list" ] } ] diff --git a/zh/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx b/zh/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx new file mode 100644 index 0000000000..2550bfd35f --- /dev/null +++ b/zh/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx @@ -0,0 +1,19 @@ +--- +title: "修复被 Git 提供商 IP 允许列表阻止的 agent 运行" +description: "通过将部署路由到 Mintlify 静态 IP，解决因 GitHub 或 GitLab IP 允许列表导致的 agent 会话失败。" +keywords: ["IP allow list", "IP 允许列表", "agent 会话失败", "静态 IP", "54.242.90.151", "clone failed"] +--- + +如果你的 GitHub 或 GitLab 组织启用了 IP 允许列表，[agent](/zh/agent) 对你仓库的运行会失败并显示以下错误： + +> Your git provider rejected this operation because the repository owner has an IP allow list enabled. Contact Mintlify support to have this deployment routed through our static IP (54.242.90.151), then add that IP to your allow list. + +Agent 从 Mintlify 的云基础设施克隆你的仓库并推送提交。默认情况下，这些流量来自动态 IP 地址，因此即使 Mintlify GitHub App 有权访问该仓库，你的允许列表仍会拒绝这些请求。 + +## 修复错误 + +1. 发送邮件至 support@mintlify.com，请求将你的部署路由到 Mintlify 静态 IP。请附上你的部署子域名。 +2. Mintlify 支持团队确认更改后，在 GitHub 或 GitLab 组织设置的 IP 允许列表中添加 `54.242.90.151`。 +3. 重新运行 agent。 + +只有你部署的 git 流量会通过静态 IP 路由。其他部署不受影响。 From e68046fcc7ea89e653565d026cc0c64887b9f914 Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Sat, 5 Sep 2026 08:48:44 +0000 Subject: [PATCH 2/2] docs: add English anchor IDs to translated headings --- .../agent-blocked-by-git-provider-ip-allow-list.mdx | 4 +++- .../agent-blocked-by-git-provider-ip-allow-list.mdx | 4 +++- .../agent-blocked-by-git-provider-ip-allow-list.mdx | 4 +++- 3 files changed, 9 insertions(+), 3 deletions(-) diff --git a/es/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx b/es/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx index 8a41ad2f19..f1b8a6fa1a 100644 --- a/es/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx +++ b/es/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx @@ -10,7 +10,9 @@ Si tu organización de GitHub o GitLab aplica una lista de IP permitidas, las ej El agente clona tu repositorio y hace push desde la infraestructura en la nube de Mintlify. De forma predeterminada, este tráfico proviene de direcciones IP dinámicas. Tu lista de IP permitidas lo rechaza aunque la GitHub App de Mintlify tenga permiso para acceder al repositorio. -## Corregir el error +
+ ## Corregir el error +
1. Escribe a support@mintlify.com y solicita que tu deployment se enrute a través de la IP estática de Mintlify. Incluye el subdominio de tu deployment. 2. Cuando el soporte de Mintlify confirme el cambio, agrega `54.242.90.151` a la lista de IP permitidas en la configuración de tu organización de GitHub o GitLab. diff --git a/fr/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx b/fr/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx index 2c803d2e6c..30f74477b6 100644 --- a/fr/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx +++ b/fr/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx @@ -10,7 +10,9 @@ Si votre organisation GitHub ou GitLab applique une liste d'adresses IP autoris L'agent clone votre dépôt et y pousse des commits depuis l'infrastructure cloud de Mintlify. Par défaut, ce trafic provient d'adresses IP dynamiques. Votre liste d'adresses autorisées le rejette donc, même si l'application GitHub Mintlify a l'autorisation d'accéder au dépôt. -## Corriger l'erreur +
+ ## Corriger l'erreur +
1. Écrivez à support@mintlify.com pour demander que votre déploiement soit routé via l'IP statique de Mintlify. Indiquez le sous-domaine de votre déploiement. 2. Une fois le changement confirmé par le support Mintlify, ajoutez `54.242.90.151` à la liste d'adresses IP autorisées dans les paramètres de votre organisation GitHub ou GitLab. diff --git a/zh/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx b/zh/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx index 2550bfd35f..6048e980bd 100644 --- a/zh/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx +++ b/zh/help-center/agent-blocked-by-git-provider-ip-allow-list.mdx @@ -10,7 +10,9 @@ keywords: ["IP allow list", "IP 允许列表", "agent 会话失败", "静态 IP" Agent 从 Mintlify 的云基础设施克隆你的仓库并推送提交。默认情况下，这些流量来自动态 IP 地址，因此即使 Mintlify GitHub App 有权访问该仓库，你的允许列表仍会拒绝这些请求。 -## 修复错误 +
+ ## 修复错误 +
1. 发送邮件至 support@mintlify.com，请求将你的部署路由到 Mintlify 静态 IP。请附上你的部署子域名。 2. Mintlify 支持团队确认更改后，在 GitHub 或 GitLab 组织设置的 IP 允许列表中添加 `54.242.90.151`。