Thank you for using ether.fi! If you're experiencing issues or have questions, here's how you can get support:
Before reaching out, please refer to our documentation. It's a comprehensive guide on how ether.fi works and might already contain the answer to your question.
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Staking Issues: If you're having trouble with staking, please check our stakers guide.
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Node Operator Issues: If you're having trouble as a node operator, please check our node operators guide
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Rewards: Issues with rewards? Our rewards FAQ might help.
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Dashboard: For problems related to our dashboard, see the dashboard troubleshooting section.
Our community is a great resource for getting help. They're friendly, knowledgeable, and always eager to assist fellow users. You can join our:
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Discord - Active discussions and support channels.
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Telegram - News, updates, and real-time support.
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Twitter - Latest news and announcements.
If you believe you've found a bug, please report it to our issues page in the given service's repository. Please ensure your issue isn't already reported by someone else. If it's a new issue, provide as much detail as possible to help us reproduce and fix it.
If you've identified a security vulnerability within ether.fi, please don't disclose it publicly. Instead, contact us directly at [email protected]. We appreciate your understanding and diligence in this matter.
For all other inquiries or if you're still having trouble after checking the above resources, you can reach out to us at [email protected].
Thank you for being a part of the ether.fi community!