When I try to export my chat data as JSON from the app, it shows a "Export successful" toast message, but no file is actually downloaded to my device. I have checked the Downloads folder and used the system file manager to search for .json files, but nothing appears.
The JSON file should be saved to the device's Downloads folder (or any accessible storage location) so users can back up their chat data.
No file is saved. The app only shows a toast message but does not trigger the system download manager or request storage write permission properly.
· I have already enabled all storage permissions for the app.
· I tried toggling the storage permission off and on, then restarted the device, but it didn't help.
· I also tried using HiSuite (Huawei's PC backup tool) to back up the app data, but it shows 0 bytes for app data, which suggests the app has allowBackup="false" set in the manifest.
· I attempted to use chrome://inspect for WebView debugging, but the app's WebView does not appear in the list (likely because WebView debugging is disabled in the manifest).
· All other functions of the app work fine, and my data is visible inside the app.
Is there any alternative way to export the data, such as an ADB command or a hidden debug menu? I really need to back up my data before I can safely update or reinstall the app. Thank you for your great work!
When I try to export my chat data as JSON from the app, it shows a "Export successful" toast message, but no file is actually downloaded to my device. I have checked the Downloads folder and used the system file manager to search for .json files, but nothing appears.
The JSON file should be saved to the device's Downloads folder (or any accessible storage location) so users can back up their chat data.
No file is saved. The app only shows a toast message but does not trigger the system download manager or request storage write permission properly.
· I have already enabled all storage permissions for the app.
· I tried toggling the storage permission off and on, then restarted the device, but it didn't help.
· I also tried using HiSuite (Huawei's PC backup tool) to back up the app data, but it shows 0 bytes for app data, which suggests the app has allowBackup="false" set in the manifest.
· I attempted to use chrome://inspect for WebView debugging, but the app's WebView does not appear in the list (likely because WebView debugging is disabled in the manifest).
· All other functions of the app work fine, and my data is visible inside the app.
Is there any alternative way to export the data, such as an ADB command or a hidden debug menu? I really need to back up my data before I can safely update or reinstall the app. Thank you for your great work!